Contact / 01
Good cases start
with a clear question.
Tell us what you are working on. We respond to every inquiry within one business day.
Direct contact
When you reach out
Give us enough context to help quickly.
Include your practice name, your name, case type, patient initials or case reference if relevant, the question or issue, and the best time to reach you if you prefer a call.
24-hour guarantee
Every inquiry receives a response within one business day. For urgent case questions, call during business hours.
Existing client
Submit or track a case.
Use the lab portal for case submissions, production tracking, and prescription downloads.
Open lab portal →New practice
Thinking about partnering?
Send an email with your practice details and scanner type. We’ll help you choose the right start.
Email BDS →